Support

Technical support for users of:

  • WebLinks Online
  • LinksPlus MARC
  • LinksPlus-WebLinks API

If you experience any technical difficulties you can contact our support staff: Contact details below.

WebLinks Online technical support:

Please download the following Adobe Acrobat .pdf document: 'WebLinks Online Guide'. Right click here and then choose "save". Feel free to print copies.

LinksPlus MARC technical support:

We do not provide complete technical support for various library catalogue systems, however some library catalogue companies and users have volunteered technical support documentation that may be of use in loading, locating and purging our files. We take no responsibility for the consequences of importing or purging our records from your library system. If unsure of the procedure for your library system please contact your library catalogue technical support service.

Download our MARC Test Sample (LPMTestsample.zip) here.

LinksPlus MARC receiving our files:


Instructions for delivery of our files is available in PDF or WORD

Some documentation is available for:

  • Softlink
  • AmLib
  • Bibliotech
  • Bookmark
  • Functional Solutions
  • Follett

Please contact us (see below) for documentation specific to your requirements.

LinksPlus-WebLinks API

The API is an Application Programming Interface that allows a library catalogue system with federated searching ability to access our online database.

Works with Oliver V.5 Federated Search Module, Access-it, Concord Infiniti and Functional Solutions Smart Suite library software.

Clickhere to download further information about how it works.

Research service

We are keen to search for sites relevant to topics or issues your students require information. Send to us via e-mail a list of specific topics that we can research for you or download and complete the proforma. We will endeavour to accommodate as many of your requests as possible in WebLinks Online and LinksPlus. Right click here and then choose "save". Feel free to print copies.

Promotional material

poster1

There are WebLinks Online posters and user guides available to help raise awareness of the services you subscribe to in your library or across your school campus.

Posters highlighting the advantages of using our online services can be displayed near computers or in classrooms.

Feel free to print copies to promote research and the use of our service. For the student poster clickhere and for the staff poster click here. Student poster without u-name and p-word click here. Staff poster without u-name and p-word click here.

A general poster WebLinks Research poster is also available. Right click here and then choose "save".

 

Products

Online Directories

MARC Directories